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Overview
We know you’ll LOVE your AlphaMamas Fitness program! But we also know that not all things are a fit for everyone. We’re happy to offer a 100% money back guarantee on all our programs within 14 days of your original purchase. Our refund and returns policy lasts 14 days. If 14 days have passed since the date of your purchase, we can’t offer you a refund.
Please note – the 14 Day Refund Policy applies even if you have not started the program or downloaded any of the materials.
Please be sure you take a look inside your purchased program within those first 14 days, because once they’ve passed, so has your refund window.
Refunds
To request a refund, please email AlphaMamas Fitness at info@alphamamas.com.
Tell us your name and the email attached to your purchase, and we will issue your refund within 48 business hours to the same form of payment, be it PayPal or Credit Card. After that, please allow 7-10 business days for your bank to process the refund request.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@alphamamas.com.
Sale items
Only regular priced items may be refunded. Sale items will not be refunded.
Exchanges
We are happy to exchange your program for a different program if the following apply:
- You request an exchange within 21 days of your original purchase
- You have opened and viewed 20% or less of the original program you purchased (yes, we are able to track percentages)
- The new program requested is of equal or lesser value than the program you’d like to exchange. (If the new program is of lesser value, you will not be refunded the difference between the two programs if you’re out of the 14 day refund window.)
Need help?
Contact us at info@alphamamas.com for questions related to refunds and returns.